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Customer Care

hands-plant-1.jpgIn safe hands....

Here at Mr Hydro, we take the anonymity of our customers very seriously. For over 5 years we have been providing customers with a high quality service, that in no way compromises the safety or anonymity of those trusting us with their purchases.

Furthermore our eBay and Amazon stores have thousands of positive feedback scores, both from domestic and european customers. This has earnt us a fantastic reputation for excellent service levels and high quality products, which is amongst the very best in the industry.

All items are shipped in plain packaging, by an express, secure courier service.

We keep no customer data other than that used by the banking and courier systems.

All items are genuine high quality branded goods & include all relevent manufacturers warranties and support.

Data protection - all customer data is kept securely and is not passed on, or sold to anyone.

Contact

Please call 01202 904212 if you need to speak to us. Please note; this number is not manned 24/7 - so please leave a message and we'll get back to you as soon as we can.  Or for fast service, please email nathan@mrhydro.co.uk

Returns

In the unlikely event of you needing to return an item please contact us on the email address above/

 

Copyright Notice

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In accessing these web pages, you agree that you may only use the content for your own personal, non-commercial use.

You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these  web pages for any other purpose whatsoever without the prior written permission of the site owner.